Next generation
payments & loyalty for
hotels and hospitality

Reduce cancellations. Charge for no-shows. Eliminate chargebacks. Watch your revenue grow.

Reduce cancellations. Charge for no-shows. Eliminate chargebacks.

Watch your revenue grow.

Fintech innovation solving
hotels' toughest challenges

Fintech innovation
solving hotels'
toughest challenges

Years of experience
0
Satisfied clients
0 K
Completed transactions
0 M
Net promoter score
0

Reclaim lost revenue.

Fikäfi automates payments and boosts hotel revenue instantly with ease.

Advance Payments

Send secure, time-bound links via email, SMS, or WhatsApp.

Boost Conversion

Automate reminders to enhance conversion rates, reduce cancellations, and charge for no-shows.

Eliminate Chargebacks

Guests pay directly, minimizing manual errors and chargebacks on Booking.com no-shows.

Innovate your way to success with Suzly

Suzly gives you the blocks needed to create a truly professional website for your SaaS.

Partner-driven success

Vodafone
MTN
IBM
enoc

Maximize revenue with smarter payments

Simplify payment collection, increase conversions, and reduce cancellations effortlessly.

Upgrade Payments

Send secure, time-bound
links via email, SMS, or WhatsApp.

Boost Conversions

Automated reminders
enhance conversion rates
and reduce cancellations.

Get Paid for No-Shows

Charge deposits and
handle no-shows
effortlessly.

Eliminate Chargebacks

Guests pay directly,
minimizing chargebacks
and manual errors.

Advanced Dashboards

Track and manage
payments in real-time
with detailed reporting.

Lower Fees

Access global payments
and save on your current processing fees.

Maximize loyalty, minimize costs

Fikafi drives repeat bookings and reduces third-party commissions with ease.

Mobile App

Keep guests engaged with bookings, rewards, and instant communication.

Digital Wallet

Seamless, secure payments that reward loyalty and drive repeat bookings. Recognition is the new loyalty.

Member Club

Exclusive memberships that increase loyalty and unlock new revenue streams.

CRM

Personalize every guest interaction with tailored experiences and insights.

Streamline partner payments and boost cash flow instantly

Automate commissions, streamline payments, reduce receivables, and enhance cash flow efficiently.

Simplified Partner Payments

Automate commission calculations and transfers, reducing manual work
across departments.

Instant, Secure Transactions

Digital wallets facilitate
real-time payments,
improving cash flow
and reducing credit risk.

Lower Administrative Burden

Reduce manual invoicing
with automated payments
and bulk approval
functionality.

Streamlined Receivables

Direct payments for net rates eliminate delays, making accounts receivable management more efficient.

Enhanced Transparency

Unified platform for partners
to view and resolve payment discrepancies, improving collaboration.

REVIEWS

Hotels love fikäfi

Fikäfi, the game-changer you never knew you needed!

“Fikäfi is great for events. We receive guest details from the host, send out individual advance payment requests over WhatsApp and email, and get paid months before the event.”

Safaa Ben Abid

Receptionist, The Source

“Our old system offered basic payment links via email. Fikäfi surprised us with its advanced features. We can now confirm payment methods in advance and charge the full stay 24 hours before arrival, ending no-shows and chargebacks within the first month.”

David Rosemberg

Digital Manager, Domaine de la Barthe

“Fikäfi is great for events. We receive guest details from the host, send out individual advance payment requests over WhatsApp and email, and get paid months before the event.”

Safaa Ben Abid

Receptionist, The Source

“Our old system offered basic payment links via email. Fikäfi surprised us with its advanced features. We can now confirm payment methods in advance and charge the full stay 24 hours before arrival, ending no-shows and chargebacks within the first month.”

David Rosemberg

Digital Manager, Domaine de la Barthe

REVIEWS

Hotels love fikäfi

Fikäfi, the game-changer you never knew you needed!

BUSINESS GROWTH

Carbonia reaches it’s revenue goals faster.

Suzly gives you the blocks needed to create a truly professional website for your SaaS.

Worldwide client
0 k+
Top talents
0 %
Doller payout
0 mil

“Fikäfi is great for events. We receive guest details from the host, send out individual advance payment requests over WhatsApp or Email, and get paid months before the event.”

Safaa Ben Abid

Receptionist, The Source

“Our old system offered basic payment links via email. Fikäfi surprised us with its advanced features. We can now confirm payment methods in advance and charge the full stay 24 hours before arrival, ending no-shows and chargebacks within the first month.”

David Rosemberg

Digital Manager, Domaine de la Barthe

“Fikäfi is great for events. We receive guest details from the host, send out individual advance payment requests over WhatsApp or Email, and get paid months before the event.”

Safaa Ben Abid

Receptionist, The Source

“Our old system offered basic payment links via email. Fikäfi surprised us with its advanced features. We can now confirm payment methods in advance and charge the full stay 24 hours before arrival, ending no-shows and chargebacks within the first month.”

David Rosemberg

Digital Manager, Domaine de la Barthe

FAQs

What are Paylinks?

Payment links are secure, time-bound links sent to customers via email, SMS, or WhatsApp to collect advance payments, or capture a credit card in case of cancellation or no-show.

The links can be customized with guest details and tracked through a central dashboard to monitor status, boosting conversion, occupancy, and revenue.

There’s no additional cost to the hotel, and in most of the times we save hotels money with lower card processing fees.

What guest information is needed to send payment requests?

Simply enter the customer’s name, contact email or phone, and amount and send. You can also include optional details like arrival date, number of nights, and a transaction ID for reference.

How can I register my hotel?

To register your hotel, we need the hotel’s name, address and contact information only.

How do hotels receive customer payments?

Your customer payments are sent to you via SWIFT to a bank account of your choice at the end of each month, bi-monthly, or anytime you require.

Which payment methods are accepted?

Fikafi supports all major payment methods like credit cards, debit cards, and digital wallets, and we are always open to accepting local payment providers to offer customers payment ease in different markets.

What is the cost to my hotel?

Our 1.95% card payment processing fee is one of the lowest offered anywhere. Plus, there is no set-up fee or monthly minimum.

For a $100 charge, you will receive $98.05, less any pass-through fees for SMS, WhatsApp, and email.

Fikafi helps hotels reduce their payment processing costs while substantially increasing revenue - thanks to fewer cancellations, no-shows, and charge-backs.

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